What does it mean to transfer registrars?

If you already own a .com .net .org .us .biz or .info domain name, you registered it using a domain name registrar. By using our Transfer Registrar tool, you are simply requesting transfer of your .com .net .org domain name from the registrar you originally registered with and making MorrisCreek.com the registrar of record. If you have just registered or renewed a domain name, please note there is a 60 day transfer hold. This means you have to wait two months from the registration or renewal date before you can transfer your domain. At this time we can only accept transfers of .com, .net, .org, .biz and .info domain names.

Why would I want to transfer registrars?

When you registered your domain name you probably paid up to $70.00. Now that it is coming due, you can save yourself money by taking advantage of Morris Creek's low rates. In addition, once the transfer is complete, you'll benefit from our easy to use domain management system, you'll manage all your names under one roof, and you will benefit from our personal customer support.

Which domain extensions do you accept?

We currently accept transfers for the following top level domains: .COM, .NET, .ORG, .BIZ and .INFO. Transfers for other domain extensions, like .US and others, will be added later. Important Note for .ORG, .BIZ and .INFO transfers: Before submitting your transfer request to us, you must obtain a "transfer authorization code" from your current registrar.

Will transferring change my information?

No. All existing information in your domain record will be preserved. Once the transfer has been completed, you can then use our Domain Management Control Panel to change any information you choose.

How do I change registrars?

If your domain was registered with another registrar, you can transfer it to Morris Creek, and choose Morris Creek as your new registrar. Simply click here to submit your Registrar Transfer. If you have an existing account with us, enter your username and password. If you have never used our services before, click on the New Users button, and set up an account with a username and password.

This is how you will get access to your domain once the transfer is complete. You will receive an email confirmation of your request immediately. Also, within 24 hours, the administrative contact listed in the WHOIS record will be asked to verify the transfer request. Please make sure that the Admin Contact's email address is up-to-date before submitting a name for transfer.

In the admin approval email, there will be a link to click on, and a code to cut and paste together with instructions. Once you've approved the transfer, we will contact your "old" registrar asking them to release the domain to us. Your "old" registrar may then email you their own letter requiring your confirmation . Read it carefully and follow the instructions. Once you've approved the transfer with them, your name should migrate to our system within 5-7 days.

FOR THIS REASON, WE RECOMMEND THAT YOU BEGIN THE TRANSFER PROCEDURE AT LEAST TWO WEEKS PRIOR TO THE EXPIRATION DATE.

Important Note for .ORG, .BIZ and .INFO transfers: Before submitting your transfer request to us, you must obtain a "transfer authorization code" from your current registrar.

Are there any conditions for my domain to be successfully transferred from another registrar?

Yes....
Your domain must be registered or renewed at least 60 days prior to the transfer. If your domain was registered or renewed less that 60 days prior, your current registrar will probably deny the transfer. Remedy: Patience :-) Wait until 60 days are up, then return to Morris Creek to request a transfer to our service.

Your domain name's current admin contact email address must be working in order to receive and confirm the transfer request. Remedy: Update your domain's admin contact email address at your old registrar before starting the transfer process.

Your domain should have at least 20 days before expiry. This is because after confirming your transfer request to us, your old registrar will probably also require your approval, and this step alone can take 5 days or more. If your domain expires during this period, your old registrar will refuse the transfer. Remedy: The best way is to renew with your old registrar for one year and then request transfer to us. Doing so admittedly means paying the high fee to your old registrar one last time, but ensures the transfer will be successful -- plus you will not lose any validity time because transfer to us adds one further year. So after transfer is complete, your domain will have two years before expiry.

Your domain name must not be "On Hold" with your old registrar. Reasons for this could include non-payment, in dispute, or if the domain has already been marked as pending deletion. Remedy: Contact your old registrar to sort out the problem first. Then start the domain transfer process.

If you want to transfer a .BIZ or .INFO domain, you must obtain a "transfer authorization code" from your current registrar prior to submitting your transfer request to us.

I requested a transfer but nothing happened. What went wrong?

There are a number of reasons why a domain transfer request may not succeed... 1. The most common reason is because the registered email address of the Administrative Contact of the domain name is out of date. When you submit your transfer request, we send an email to the Administrative Contact of the domain in order to verify that the transfer request is genuine and has not been initiated by an unauthorized person. The administrative contact of the domain MUST respond to our email. If there is no response, the transfer of your domain cannot proceed. Remedy: Login to your account at your old registrar and update the email address of your domain's Administrative Contact.

Then login to your account at Morris Creek with your username and password and click the "Check Transfer Status" button in the "Manage Your Domain" section. When a list of your domain transfers appears, click the button next to the domain to have a new email sent to your domain's updated Admin Contact.

2. Another reason why a domain transfer may not succeed is because the losing registrar refused for some reason. See, as soon as your domain transfer request has been confirmed by the Administrative Contact of your domain, we formally request your prior registrar to transfer your domain to our registry. Before he acts, your prior registrar may require additional confirmation from you. Therefore you should look out for any messages from him and respond to them promptly as they may be time-limited. Remedy: Please contact your prior registrar.

I paid for a domain transfer, but I had to renew it with my prior registrar. What do I do now?

If your domain will not transfer because it has expired, or if your registry has it locked until you renew it, you do have a couple of options although we only recommend the first. One option is to pay the registrar their fee to renew it for a year, and then continue the transfer. The other is to allow the name to be released, and then try to re-register it. We don't recommend the second option under any circumstances. It's entirely possible that someone else will get your domain before you have a chance to reserve it. Additionally, it is the policy of some registrars (most notably Network Solutions) not to release domains no matter how long they have expired. If you want the domain at all, you'll have to pay them at some point, sooner or later. Therefore, we recommend that you do renew the name with your prior registrar for one additional year. Then, you can continue the transfer process to our system. You lose nothing by doing both. You'll get a one year renewal from your prior registrar, and then we will add one MORE year on to the end of your term.

If you have already paid for a domain transfer, and it has been denied by your registrar, you can keep the transfer active, and, as previously mentioned, continue the transfer after you have cleared your hold status at your prior registrar. However, should you choose to cancel the transfer we'll be happy to refund your money. In that case all we need is the domain name you're trying to transfer, not forgetting whether it is .COM or whatever.

I got the transfer approval email, but when I clicked on the link, it came up as "Invalid Key". What do I do?

If your link returns a value of "invalid key" after you paste the approval code in, this is most likely a result of multiple emails being sent out. The latest version of your admin approval email makes all older versions obsolete, and any key off these old emails will not function properly. If you receive an invalid key warning, check for a later email in your inbox. If it's not there, here's what to do:

1. Delete any transfer approval email you already received.
2. Login to your domain control panel with your username and password.
3. In the "Manage Your Domain" section, click the "Check Transfer Status" link.

Your domain transfers will appear. Follow the online instructions to have a new email sent to the registered admin contact for your domain. The new email will be generated within about 24 hours.

4. Follow the instructions in the new email. The url link in the email is long and might break over 2 lines. So please take care that you copy and paste ALL of the url link, otherwise you will get an error message.

When I tried to approve my transfer, it said "Warning, your ID is invalid. Contact Technical Support". What's wrong?

If the link you're clicking on for transfers returns this response: "Warning, your ID is invalid. Contact technical support", then the remedy is to have the entire link contained in the browser window. Some email programs have a "page-wrap" feature that breaks our link into two parts, like this example: If you wish to verify and approve the transfer(s), visit the following link:
https://secure.onlineaccess.net/trans.php?
email=email@domain.com&key=ti&FID=&IYD=1&secID=

For conveniences' sake, let's break this example down like this: If you wish to verify and approve the transfer(s), visit the following link:
linkpart1
linkpart2 You will have to copy (CTRL + C) the first part of the link (which begins with "https:" and ends with "?" in the example above) and paste (CTRL + V) into the address bar of your browser window. Do not hit GO or hit the Enter key yet.

Return to the email and copy the second part of the link on the line below the first one (which begins with "email=" and ends with "=" in the case above) and copy it into the address bar of your browser window, after the first part of the link you pasted there earlier. In your browser window then, the address you need to go to is: linkpart1linkpart2

How can I check the status of my transfer?
I didn't receive the admin approval email. Can I resend it?
My transfer got denied by my previous registrar. Can I resubmit it?

You can use the "Check Transfer Status" tool to manage your domain transfer away from your previous registrar to our system. Access the Manage section through our Member Login with your username and password, and select the "Check Transfer Status" link. Your domain transfers will appear. Some will require no intervention from you (marked in green). Others (marked in yellow) may require you to resubmit an admin approval email if the domain has not been approved for transfer to us. Or, you may resubmit a domain for transfer if it has been approved at our end, but your prior registrar denied the transfer. If a domain appears in red, it's status cannot be determined automatically. Please contact us for help with these domains. A domain that has successfully completed transfer will appear in blue. Some of the most common reasons for your prior registrar denying the transfer include:
* Not answering their confirmation email in time.
* Not answering their confirmation email in the proper format.
* The domain is expired or otherwise locked due to non-payment.